Tips from guru Vijay Gopalakrishnan (31)
The steering committee has the deliverable to take the go/no go decision based on following key parameters : ROI, CAC, SSC, SMF, TAT, FTE, BPO, CRP, MIS, MOC, KPI, SLA, CRM, OTC, PTP, P&L, B&F, PSP, CPA and FAT
1 Comments:
Kwa schunnige drieletterwoorden kan dat tellen. Enkel VTM ontbreekt nog!
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